General Troubleshooting

Your dashboard is part of your accounts main hub where you can access courses, personnel details, promotions, etc. If you are unable to access your dashboard and it is blank or not visible please follow the steps below.

Instructions

1. Step 1: Make sure that your browser is up to date, and reboot it. Our programs work best on Chrome or Firefox, we suggest switching to one of them.
2. Step 2: Clearing your cookies and catch is also important when having issues with a page not showing or loading. For a step by step on how to clear cookies and cache please look at the article "'Clearing your cookies and cache".
3. Step 3: If you are using a mobile device try switching to a computer or tablet with a larger screen