Account FAQ

Answer:

If you are getting an error for the name fields, this means there's an extra space before the first letter of your first name or last name or after the last letter of your first or last name.

You will want to click on an empty space within the name box to the right of the last letters of the first or last name to see if there is an extra space.

If you are seeing the problem on a mobile device and have checked for extra spaces try switching to a computer.

Note: Do not use autofill for the name as that may be the cause of the extra spaces.