Autorenewal is a feature that allows you to automatically renew your course if it has expired and is not yet completed. Upon registering for your course, you selected to automically renew your course after 90 days if you had not completed it.
Per our terms of service, this Auto renew fess are non refundable however to cancel or turn off auto-renew, please do the following:
Please login to your account with the "Login option" at the top right corner.
Once logged in you will be brought to your dashboard.
The panel on the left-hand side will have an option for "My Account"
After selecting this option, you will need to scroll to the bottom under "Payment Information"
You will see a checkbox.
If it is checked this means you are subscribed to autorenewal.
Uncheck the box and hit "Update your profile" to save the changes.