Answer:
We always suggest making sure you have thoroughly looked over the articles as most of your questions can be answered there!
If you were unable to find assistance with our reference articles, please see the contact methods best suited for your inquiry
Important!
We suggest you use the appropriate contact method based on your needs, this will help you in getting faster support and we may direct you to use the appropriate channel if it was not initially used
Contact form: https://help.boat-ed.com/hc/en-us/requests/new.:
- Name/dob changes (we will need an emailed copy of government ID to make a change)
- Username/password resets
- Refund requests
- General course questions
- Replacement cards
- Certificate question
Phone Support: 1-800-830-2268
- Technical Issues (Can't start the course, can't download certificate, etc)
- Payment Issues
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