This article will demonstrate how to fix the error message being given to you for the name field if the name is seemingly correct. Oftentimes, if there is a problem but the name looks fine, it means there are extra spaces in the field where there aren't supposed to be any.
Tutorial Link: https://www.youtube.com/watch?v=a4c7t3jCWQ4.
In the name field, left click at the far right of the field in the white space. (Image reference 1)
A blinking cursor should appear and if the cursor is not stuck to the last letter of the first name or last name this means there is a trailing space.
- Backspace on the field until the cursor is right beside the letter without a gap.
- If done correctly you should see the red err messaging at the bottom of the name fields disappear and you can try completing the registration again.
Note: If you're still having issues with the name please submit a request at https://help.boat-ed.com/hc/en-us/requests/new and include all the information needed to fill out the form you cannot get past.
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