FAQ

Order and Shipment FAQ

• Where Is My Card?
• Will I Receive a Plastic Card or Just a Certificate for My Boater's License?
• Why Am I Being Asked to Pay Again for the Boater's Course I've Already Purchased?
• What Is the Delivery Time for My Boating Card?

Course FAQ

• Cost of Course
• Why Are There Timers On The Course?
• How Long Does The Course Take?
• How Old Do I Need To Be To Take The Course?
• Can I Skip Ahead In The Course?
• Is The PCOC Valid In France?

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Account FAQ

• Updating Personal Information
• Trouble Reaccessing Your Account
• Is It Possible to Extend My Course After It Expires?

General FAQ

• Is Your Boating Safety Certificate Valid In All States?
• Do You Offer Military Discounts?
• How Do I Replace My National Online Course Card/Certificate?
• Obtaining Your State DNR/WCR/GO ID Number
• Understanding the Expiration of State Boating Certificates and Course Retake Requirements
• How Can I Contact Customer Support?

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