Order and Shipment FAQ
- How long does it take for my card to arrive ?
- Are there any family discounts for boat ed course?
- Do I get a plastic wallet sized card for my boaters license or just certificate?
- Do I have to do anything else to get my physical boat education certificate/card or will they send it to me automatically?
- I completed my course, when do I receive by email my certificate/card copy?
- My credit card has been getting charged $9.99 a month, what is this charge and how do I cancel it?
Course FAQ
- How many questions are on the exam/test?
- How much does the course cost?
- How long do I have to take the course?
- How many questions are on the exam?
- How long does the course take?
- How many questions are on the quiz?
Account FAQ
- How does the auto-extension feature work?
- Where do I change my user information?
- What happens if I get disconnected from the Internet?
- I keep getting an error on "Student Name", it says it's wrong but I put in my name correctly.
- Can I extend my course? It expired before I could finish it.
- Can I buy some payment codes?
General FAQ
- Does the certificate cover all states?
- Does the card expire?
- How long does the license last?
- Does my state boating certificate expire? If so, do I have to retake the course?
- I need proof of my certification.
- How can I contact customer support, if I have a question that isn’t covered here?