When you have completed and passed your course, the permanent card(s) will take 3-5 weeks to receive your cards. Please note, some states will mail them directly while others will be mailed by our facility. These will arrive via USPS in a plain white envelope without any markings indicating it is your certification/card.
The mail delivery system may have issues with some rural Canadian and European addresses. If this is affecting you, please call our office at 800-830-2268 for assistance.