You may have noticed that the 'Next' button, which is typically how you'd move to the following section of your course, isn't showing up or isn't clickable. Then this article will help solve your issue.
Checklist Before Start:
Before diving into the troubleshooting process, please ensure you've reviewed the following preliminary checks.
- Browser Up to Date: Confirm that your browser is running the most recent version. You can typically check for updates in the browser's settings menu. Staying up-to-date is crucial for security patches and optimal functionality.
- Browser Compatibility: While many browsers exist, Firefox and Chrome have consistently proven to deliver the best performance and user experience for our courses. Consider switching to one of these if you're not already using them.
Troubleshooting Steps:
Step 1: Navigate to Course Outline
- You will need to navigate to the Course Online through the drop down menu.
Step 2: Look For Your Last Completed Section
- Your last completed section will be indicated by a green check mark.
Step 3: Continue Where You Left Off
- Select the subsequent page to continue where you left off.
What To Do If Problem Persist:
If following these steps doesn't rectify the problem, please don't hesitate to contact our customer support team for further assistance. We're here to ensure your learning experience is as seamless as possible.