To ensure accuracy and compliance with our records, changes to your name or date of birth after registration can only be made after we receive a valid government-issued ID. This helps us verify your identity and update your record securely.
How to Update Your Personal Information
Gather Appropriate Documentation
Please have a valid government-issued ID ready that shows the correct information.
Accepted documents may include:
- Passport
- Driver’s license
- Marriage certificate
- Divorce certificate
- Other government-issued identification
Contact Customer Support
Once you have your document ready, please contact our Customer Support team so we can assist with the update.
You can reach us by:
Phone: 1-866-688-2628
Email: support@boat-ed.com
Chat: Click the red chat widget in the bottom corner of the website to connect with our support team.
Submit Your Document
During your interaction with Customer Support, you can securely submit your government-issued ID for verification by clicking the attachment button.
Verification Process
Our team will review the submitted ID to verify the requested change. You will be notified once the verification is complete.
Record Update
Upon successful verification, your records will be updated to reflect the correct name or date of birth.
Replacement Card
After your record has been updated, you can order a replacement card from iLostMyCard.com if necessary.
Important Note
Changes to your personal information in our records are subject to verification for your security. If you have already completed the course, you may also need to contact your state or provincial agency directly so their records can be updated as well.
Need Further Assistance?
If you have questions or need help submitting your document, please contact our Customer Support team by phone at 1-866-688-2628, email us at support@boat-ed.com, or click the red chat widget in the bottom corner of the website.