Deborah Fagan
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Articles
Recent activity by Deborah Fagan-
Can I Skip Ahead In The Course?
Numerous states in the US and Canada mandate a minimum study time of three to four hours for course materials. Our courses are structured to prevent skipping ahead to ensure compliance with this ti...
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Is It Possible to Obtain a Printed Handbook?
Although we publish handbooks, we do not stock or distribute the materials. For a hard copy, please contact your local wildlife office. They may have material to distribute. Many states have handbo...
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How Do I Replace My National Online Course Card/Certificate?
To replace a lost or destroyed proof of course completion document, log in to the course and print a new one.
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Troubleshooting | Next Button Not Available
You may have noticed that the 'Next' button, which is typically how you'd move to the following section of your course, isn't showing up or isn't clickable. Then this article will help solve your i...
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Troubleshooting | Certificate Download Issues
Encountering difficulties when attempting to download your certificate can indeed be frustrating. To help you navigate through this issue smoothly, here's a comprehensive guide that outlines variou...
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Understanding the $9.99 Charge on My Card
We understand your concerns regarding the recurring charge on your account. The $9.99 fee, appearing as "Safety Course 8008302268" or something similar, represents an automatic renewal of your boat...
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Is The PCOC Valid In France?
We regret to inform you that we currently do not have reciprocity agreements beyond the borders of the United States and Canada. We apologize for any inconvenience this may cause.
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Redeeming Your Code: A Step-by-Step Guide
To redeem your code, please follow the steps outlined below: Navigate to Boat-ED Select 'Get Started' (or the equivalent prompt specific to the course on the website). Fill out all required inform...
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How Do I Change My Address?
To update your address in our system and request a new card, please follow these steps on our website at Ilostmycard.com: Select Your Certification State and Course: Begin by choosing the state w...
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How Do I Reset My Password?
To reset your password, please select the “Forgot your password?” » in the login page. An email will be sent to you; however, if you do not see it in your inbox, please check your Junk/Spam folder....